top of page
0416 Talee_Vyroba - 1434.jpg

FAQ

  • What is your delivery time for 8sole and Raptor Mask?
    Our turnaround time from order to delivery to your clinic is 10 working days.
  • Can I return the products for alteration?
    We have full automation in manufacture and what you order is what we deliver. If you need a different prescription, a new order must be made.
  • Can the 8sole be modified in clinic?
    The 8sole is heat mouldable. Please note, that any alterations to our manufactured products will void the manufacturer’s warranty.
  • How durable is the 8sole orthotic shell?
    We’ve tested the 8sole with over 1 million repetitions of full body weight and there has been no deterioration or deformation of the shell. All of our products use the same material.
  • Can we get a volume discount for 8sole?
    Our orthotics are very competitively priced and we use a simple pricing policy. One price, whatever the additions, but we’re always open to discussion for large volumes.
  • What is the warranty period for 8sole?
    For 8sole the warranty period is 6 months if the product is used as directed in the user manual.
bottom of page